WHAT OUR CUSTOMERS SAY
References
Thomas Kuhn, Manfred Kuhn GmbH
We use ADDIGO because we also wanted or had to digitise our assembly reports. (Paper is no longer the order of the day…)
What convinced us was, for example, the simple structure of the app, the fact that ADDIGO and Deutscher Tele Markt GmbH also took care of us as a small company and responded to our wishes. But we were also impressed by the simplicity of the app. The competition is much more expensive, far too complicated and doesn’t really want to deal with such small businesses. Addigo’s support also responds quickly. So far, I have nothing that bothers me anymore.
The time saving is there, but for us the MOST IMPORTANT thing is the simple and comprehensive documentation (insert photos). We currently use our own reports the most. We can’t yet say whether it is a relief. At the moment we are perfectly happy with the app.
Marcel Gorzel, Aristo Cutting Solution GmbH
As a leading German manufacturer of large-format, computer-controlled flatbed cutters for CAD/CAM processing of rigid or flexible materials, we solve the world’s most demanding cutting tasks precisely and reliably. The numerous application-specific tool systems of our ARISTO® cutters enable high-quality punching, creasing, scoring, routing or labelling of a wide range of materials – with fixed or oscillating knives. In line with our slogan ‘Forming Your Business’, we are always on the lookout for the best technical and economical solution.
We use ADDIGO to create digital service reports, which considerably simplifies our processes. Order management for technician planning is particularly user-friendly and efficient.
In addition, we already use the working time recording system, which saves us a lot of time and labour – it’s just great!
Overall, ADDIGO offers a very good solution that makes our service processes more structured and digital.
Steffen Hund, ER & BE COM GmbH
As a full-service provider for complex system solutions in the fields of information, media and communication technology, we need an efficient solution for our service documentation – and that’s exactly what ADDIGO offers us.
With ADDIGO, creating service notes is simple and intuitive. We use both the cockpit and the app to easily manage customer master data and articles. The working time recording also works wonderfully, and best of all: we are very satisfied even without the calendar function and the many other features!
A reliable, flexible solution that we can recommend without reservation.
Ronald Gleixner, G & H Türtechnik GmbH
ADDIGO is easy to use and makes our technicians’ work much easier. The digital recording of performance records works smoothly and our reports are sent directly by email – this saves time and ensures efficient documentation.
We use both the reporting function and the cockpit, which enables us to manage our service assignments clearly and flexibly. We are particularly enthusiastic about the new customisation option for reports – this function is perfect and makes our processes even more efficient.
We have not yet tested the working time recording function, but are planning to do so in the future. So far, everything is running smoothly and we are very satisfied with ADDIGO.
As a specialist in the door trade, automatic sliding doors and fire protection, we need a reliable solution – and ADDIGO fulfils our requirements perfectly.
Marko Hegen, Killfix Schädlingsbekämpfung
‘We have been using the ADDIGO Cockpit for six months now and are absolutely convinced. Previously we had to work without Cockpit, but the changeover has been more than worth it. The support is great – there is always someone available, and compared to other providers, ADDIGO is way ahead.
Creating reports is a huge relief for us. We used to have to document everything on paper, now everything runs digitally and directly with the customer – this saves time and reduces errors.
So far we have no suggestions for improvement because everything works perfectly. A small problem with the image size was easily solved by simply adjusting the camera settings. Since then, everything has been running smoothly.
We are completely satisfied with ADDIGO and can recommend it without reservation!’
Eugen Kulik-Zienert, Zienert GmbH
We have been using ADDIGO for three years and are absolutely satisfied. The service reports and invoice management in particular have been simplified enormously. Since January 2024, we have been able to download invoices directly and send them by email – separate accounting software is no longer necessary.
Going paperless saves a huge amount of time. Everything runs digitally, quickly and smoothly. Prices and parts are clearly organised, easy to access and functionally designed.
I particularly appreciate the automated invoicing and reminder function. Images can be easily added to the reports, and invoices and reminders can be created and integrated individually as forms.
I am very satisfied with ADDIGO and recommend it without reservation!
Markus Ackermann, Heizwerk Bayern
We have been an ADDIGO customer for five years and appreciate the excellent price-performance ratio compared to other providers.
We currently mainly use the control reports, but with the configurator we will now also customise and use protocols and checklists. The solution offers us the flexibility we need in heating engineering (SHK) and plant construction.
Digital processing with ADDIGO saves time and ensures a structured and efficient way of working. A clear recommendation!
Jochen Däffner, MSR Ostalb GmbH
We have been using ADDIGO for three years and are extremely satisfied with the service reports.
As a company that offers complete MRS-technology for buildings from a single source, efficient and digital documentation is essential for us. With ADDIGO, we can record service calls in a structured way, manage reports easily and optimise communication with our customers.
The solution is reliable, easy to use and perfectly tailored to our requirements. We can recommend ADDIGO without reservation!
Gregor Kaiser, wibu GmbH
We are absolutely satisfied with ADDIGO – it works simply and reliably! Especially the offline storage of open reports is a big advantage for us.
What ADDIGO has really achieved: Our fitter is on the road, and paperwork was always time-consuming – now everything runs quickly and digitally via tablet. This perfect interface makes our day-to-day work much easier.
Our customers are also delighted: the digital process looks professional and ensures smooth communication. The absolute highlight is the EPC QR code/giro code on our invoices – a small detail that goes down extremely well with our customers. And the e-invoice is already integrated, ready for the new legal requirements. We can recommend ADDIGO without reservation!
David Gerstenlauer, IKG Industriekälte GmbH & Co. KG
We, the IKG Industriekälte GmbH & Co. KG, are a company operating nationwide in the field of refrigeration technology. Our refrigeration technicians are in action every day to hire out and sell refrigeration systems and chillers and to carry out maintenance, leak tests and repairs.
We have been using the ADDIGO service report since 2020 and are extremely satisfied. The reporting and management of services and customer data is completely digital – no more paperwork! The handling is extremely user-friendly: all orders can be entered and processed directly via mobile phone, eliminating the need for printouts.
We particularly appreciate the flexibility and simplicity of the system. New services can be added directly on site, and the cockpit and app functions are intuitive and efficient. The layout and design make it quick and easy to use, while component management is optimally organised via the database.
ADDIGO has considerably simplified and optimised our work processes – we are very satisfied and can recommend the system without reservation!
Sven Hammer, Hammer Heizung & Bad GmbH
In our work, we are constantly juggling large quantities of figures, for example when documenting the measurement results for the various sections and flow paths. ADDIGO is a real relief here!
Firstly, we can use the flexible form generator to compile reports according to our needs and secondly, all the collected values can be sent to the office immediately for further processing. In addition, our data is securely stored in a customised database.
Simply great!
Falk Dartsch, Dartsch Demontagen GmbH
With ADDIGO, we always have an overview of all construction sites and project data across every phase of the demolition: from the investigation and planning to the demolition itself and the disposal of the materials.
With the cockpit, we can quickly plan the various work locations and times for our employees.
The app is also well structured, so no extra training is needed. We are all delighted.
Jens Nobis, Frano Feuerschutz Jens Nobis
ADDIGO simplifies daily administrative work enormously: writing quotations, creating tasks, creating invoices – everything can be done with just a few clicks!
And data synchronisation between the two components ‘App’ and ‘Cockpit’ is even automatic. This means that all data remains quickly accessible and clear for every employee: installation reports, inventory and checklists, inspection reports – even for large properties.
ADDIGO is the best app for our work!
Oliver Lohr, Metallbau & Tortechnik Oliver Lohr e.K.
During our daily work, many different parameters play a role in the various test and installation protocols for up-and-over, roller or sliding doors, for example, all of which must be reliably documented.
With the digital forms in the ADDIGO app, we can record these perfectly, make them available to the client straight away and then archive them.
Attaching images and files is child’s play.
We can definitely recommend ADDIGO.
Thomas Lang, Mietplan Hausverwaltung GmbH
The implementation of ADDIGO in our business processes went smoothly and was definitely worthwhile.
We can conveniently record all the data in the extensive acceptance and handover reports digitally on site. This means that everything is optimally archived and can be quickly accessed again at any time.
The form templates are very well designed, but can also be easily customised if required. Checkboxes, text fields, signature fields and much more can be completely customised.
Overall, ADDIGO saves us a lot of time and reduces our workload. We would choose it again and again.
